Shipping and Return Policy
Welcome to ReCreative – your trusted partner in creative product photography and videography. To ensure transparency and a smooth process for our clients, please take a moment to read through our Shipping and Return Policy, along with the terms and conditions that apply to all projects and bookings.
1. Payment Terms
50% advance payment required before starting the project.
Work will only commence once payment has been received and confirmed.
2. Product Shipping & Pickup
Clients are responsible for delivering their products to our studio for photography and videography.
Once the project is completed, we request clients to pick up their products at the earliest convenience.
ReCreative will notify the client via email, WhatsApp, or phone when the work is completed and the product is ready for pickup.
Important: ReCreative will not be held liable for any damage, loss, or theft of the product left at the studio beyond a week of project completion.
3. Changes and Revisions
After delivery of the final edited product (photos/videos), clients are allowed to request changes or revisions within 2 days.
Any change requests made after the 2-day period will incur additional charges, which will be calculated based on the scope of the work and our current rates.
- For any questions or clarifications, please reach out to us via email at [digitalrecreative@gmail.com] or WhatsApp at [+91 7021571455].
- We appreciate your cooperation and look forward to creating stunning visuals for your brand.